The Customer Care Specialist, located in our HQ office in Solomeo, is part of the Global CRM team and will act as Brand Ambassador towards the customer who gets in contact with the Brand, from all countries and from all channels (e-commerce, boutiques, multibrand doors).
Reporting to the Customer Care Manager, she/he will work closely with the Retail, Multibrand and Digital teams, the Repairs, E-commerce warehouse, Legal and DPO departments, and with the Local CRM and customer care colleagues. […]
Act as a personal stylist for the customer, manage clienteling activities, both digital and physical...